Terms of Service

Terms of Service

General terms and conditions

1. General 

1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of ElectronicFox GmbH, represented by the managing director Katharina Altmann, Kampsriede 6A, 30659 Hanover (hereinafter referred to as the "Seller") apply to all contracts which a consumer or entrepreneur (hereinafter "Customer" With the seller with regard to the goods and / or services presented by the seller in his online shop. This is without prejudice to the inclusion of the customer's own conditions, unless otherwise agreed.

1.2 Consumers within the meaning of these General Terms and Conditions shall be any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed. Entrepreneurs within the meaning of these General Terms and Conditions is a natural or legal person or a legal person who is acting in the course of a legal transaction in the exercise of his commercial or independent professional activity.

2. Conclusion of contract 

2.1 The product descriptions contained in the seller's online shop do not constitute a binding offer by the seller, but serve as a binding offer by the customer.

2.2 The customer can submit the offer via the online order form integrated into the seller's online shop. After placing the selected goods and / or services in the virtual shopping cart and completing the electronic ordering process, the customer will, by clicking the button closing the ordering process, issue a legally binding contract offer with respect to the goods and / or services contained in the shopping basket . In addition, the customer may also submit the offer by mail, by telephone, to the seller.

2.3 The seller can accept the offer of the customer within five days, - by submitting to the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive; - by delivering the ordered goods to the customer, in so far as the access of the goods to the customer is relevant, or - by requesting the customer to make payment after submitting his order. If several of the above alternatives are present, the contract comes into force at the time when one of the above alternatives occurs first. If the seller does not accept the offer of the customer within the aforementioned deadline, this shall be considered a rejection of the offer with the result that the customer is no longer bound to his consent.

2.4 If the customer selects the method of payment as part of the online ordering process "PayPal Express", he also issues a payment order to his payment service provider by clicking on the button closing the order process. In this case, the seller, by way of deviation from paragraph 2.3, already declares acceptance of the offer by the customer at the time when the customer triggers the payment process by clicking on the button closing the order process.

2.5 The deadline for the acceptance of the offer begins on the day after the submission of the offer by the customer and ends with the expiry of the fifth day following the submission of the offer.

2.6 When submitting an offer via the seller's online order form, the seller saves the contract text and sends it to the customer in text form (eg e-mail, fax or letter) after sending his order. In addition, the contract text is archived on the website of the seller and can be accessed free of charge by the customer via his password-protected customer account, indicating the corresponding login data, if the customer has created a customer account in the seller's online shop before sending his order.

2.7 Prior to binding the order via the seller's online order form, the customer can correct his / her input continuously using the usual keyboard and mouse functions. In addition, all entries are displayed once again in a confirmation window before the binding delivery of the order and can also be corrected there using the usual keyboard and mouse functions.

2.8 Only German and English language is available for conclusion of the contract.

2.9 Order processing and contacting are generally carried out by e-mail and automated order processing. The customer has to ensure that the e-mail address specified by him for order processing is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned by the order processing department can be sent.

3. Right of revocation 

3.1 Consumers are generally entitled to a right of revocation.

3.2 Further information on the right of revocation can be found in the seller's revocation instruction.

4. Prices and terms of payment 

4.2 In the case of deliveries to countries outside the European Union, additional costs may arise in a particular case which are not the responsibility of the seller and which must be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (for example, transfer fees, exchange rate fees) or import taxes (eg duties). Such costs may also arise in respect of the transfer of money even if the delivery is not made to a country outside the European Union but the customer makes the payment from a country outside the European Union.

4.3 Various payment options are available to the customer, which are stated in the seller's online shop.

4.4 If prepayment has been agreed, the payment is due immediately after conclusion of the contract.

4.5 When the "PayPal" payment type is selected, payment processing is carried out via the payment service provider PayPal (Europe) S. ‡ r.l. Et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg under the PayPal Terms of Service, can be viewed at this link.

4.6 If the "Sofortüberweisung" payment type is selected, payment processing is carried out by means of the payment service provider Sofortüberweisung. For more information about Sofortüberweisung can be viewed at this link.

5. Shipping and Delivery Conditions 

5.1 The goods shall be delivered by the dispatch route to the delivery address indicated by the customer, unless otherwise agreed. When processing the transaction, the delivery address given in the order processing of the seller is decisive. By way of derogation from this, PayPal shall be deemed to be the delivery address provided by the customer at the time of payment at PayPal.

5.2 If the transport company returns the delivered goods to the seller, since delivery to the customer was not possible, the customer bears the costs for unsuccessful dispatch. This does not apply if the customer exercises his right of revocation effectively if he is not responsible for the circumstance which led to the impossibility of the delivery or if he was temporarily prevented from accepting the offered service, The performance had announced a reasonable time before.

5.3 Self-collection is not possible for logistical reasons.

6. Proprietary reservation 

If the seller is in advance, he retains title to the delivered goods until full payment of the purchase price due.

7. Liability for defects 

The statutory liability for defects shall apply.

8. Applicable law 

For all legal relations of the parties, the law of the Federal Republic of Germany applies to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice is valid only in so far as the protection afforded by mandatory provisions of the law of the country in which the consumer is habitually resident is not withdrawn.

Data protection

1. Basic principles for dealing with personal data 

You can visit our websites without our having to collect personal data from you. Personal data are collected only if you inform us of them on our own initiative for the execution of a contract, the opening of a customer account or within the framework of the contact. These data will be used solely for the purpose of handling and handling your inquiries without your explicit consent. Once the contract has been completed, your data will be stored with due regard for tax and commercial storage periods, but will be blocked for other purposes and deleted after the expiry of these periods if you have not explicitly given your consent to the further use of your data.

2. Transfer of personal data for order processing 

2.1 The personal data collected by us shall be passed on to the transport company commissioned with the delivery, as far as this is necessary for the delivery of the goods.

2.2 For payment by credit card via PayPal or direct debit via PayPal, we will send your payment data within the scope of payment processing to the PayPal (Europe) S.a.r.l. Et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. For more information on PayPal's (Europe) privacy policy you will find at this link.

2.3 The order processing is carried out by the service provider Amazon (Amazon EU S.a.r.l., 5, Rue Plaetis 2338, Luxembourg) within the framework of the "Amazon shipping" (= Fulfillment by Amazon). Your personal data will only be passed on to Amazon for the purpose of processing the online order. Details on data protection at Amazon and the privacy policy of Amazon are available at this link.

3. Cookies 

In order to make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliates to recognize your browser on the next visit (persistent cookies). You can set your browser to inform you about the setting of cookies and decide on their acceptance individually, or to exclude the acceptance of cookies for specific cases or in general. If the cookies are not accepted, the functionality of our website may be restricted.

4. Use of social plugins 

On our website, so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") are used. The plugins are marked with a Facebook logo or the addition "social plug-in of Facebook" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found at this link. When you visit a page of our website that contains such a plug-in, your browser connects directly to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook gets the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or just have not logged into Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server and stored there. If you are logged into Facebook, Facebook can directly assign our website to your Facebook profile. If you interact with the plugins, for example, press the "Like" button or comment, this information is also sent directly to a Facebook server and stored there. The information is also published to your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy can be found in the Privacy Policy of Facebook. If you do not want Facebook to map the data collected through our website directly to your Facebook profile, you must log out before you visit our website at Facebook. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. With the "Facebook Blocker".

5. Web Analytics 

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of IP anonymisation on this website, your IP address will be abbreviated by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and the Internet against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; However, we would point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in available at this link. Please note that this site uses Google Analytics with the "_anonymizeIp ()" extension, and therefore IP addresses are only shortened to shortened direct addressability.

6. Your rights and contact 

You have a right to free information about your stored data as well as a right to rectification, blocking or deletion of this data. If you have any further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as for revocations. The contact address can be found in our imprint.

Right of withdrawal

1. Right of revocation 

1.1 You have the right to revoke this agreement within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last product. In order to exercise your right of revocation, you must inform us (ElectronicFox GmbH, represented by the managing director Katharina Altmann, Kampsriede 6A, 30659 Hannover, Tel .: 0162/355 899 4, Fax: 0511/809 048 64, info @ electronicfox .de) by means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required. In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

1.2 Consequences of revocation If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a need not to deal with the nature, characteristics and mode of operation of the goods.

1.3 Exclusion or premature termination of the right of revocation The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and whose production is subject to an individual selection or provision by the consumer or which are clearly tailored to the personal needs of the consumer. The right of revocation expires early in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. The right of withdrawal does not apply to consumers who are not members of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract.

2. General information 

Please avoid damage and contamination of the goods. If possible, please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer own the original packaging, please provide suitable packaging for adequate protection against transport damage. - Please do not send the goods to us as unfavorably as possible. - Please note that the above paragraphs 1-2 are not a prerequisite for effective exercise of the right of revocation.

3. Revocation form 

If you want to revoke the contract, please fill out this form and send it back to:

ElectronicFox GmbH, Kampsriede 6A, 30659 Hanover, Germany

Fax: 0511/809 048 64, E-Mail: info@electronicfox.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Ordered on (*) _ _ _ _ _ _ _ / received on(*) _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Name of consumer (s)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Address of the consumer (s)

_ _ _ _ _ _ _ _ _ _ Signature of the consumer (s) (only for communication on paper)

_ _ _ _ _ _ _ date (*) Delete as appropriate

Disposal of used batteries

1. Free return of used batteries 

Batteries must not be disposed of via household waste. They are legally obliged to return old batteries, so that proper disposal can be ensured. You can dispose of old batteries at a municipal collection point or in the trade on the spot. We are also obliged, as distributors of batteries, to take back old batteries, whereby our obligation to return is limited to old batteries of the kind which we have or have carried as new batteries in our assortment. Old batteries of the above type can therefore either be sent back to us as soon as possible, or they can be delivered free of charge directly at our dispatch warehouse at the following address:

ElectronicFox GmbH, Kampsriede 6A, 30659 Hanover, Germany

2. Meaning of the battery symbols 

Batteries are marked with the symbol of a crossed-out bin (see below). This symbol indicates that batteries must not be disposed of with household waste. In the case of batteries containing more than 0.0005% by weight of mercury, more than 0.002% by mass of cadmium or more than 0.004% by weight of lead, the chemical name of the particular pollutant used is "Cd" for cadmium, "Pb "Stands for lead, and" Hg "for mercury."

3. Starter batteries 

The following peculiarities apply to the sale of starter batteries: § 10 BattG obliges a final deposit of € 7.50 including VAT if the end user does not return the used starter battery to the seller at the time of the purchase of the new starter battery. The customer receives a pawn coupon when purchasing a starter battery. If the old starter battery has been returned to a return point set up by the public waste disposal authority, the customer has to confirm the disposal by means of a stamp and a signature. Subsequently, the customer has the possibility to return this confirmation and the customer number to the seller for the refund of the deposit. Alternatively, the customer can also hand over his old starter battery together with the pawn for reimbursement of the deposit directly to the seller. (Due to the Dangerous Goods Ordinance, the old battery is not shipped to the seller